Shipping Information

SHIPPING

  • FREE SHIPPING with Standard Shipping option (except on bulk/oversized items).  Please allow up to 14 business days for delivery (except on bulk/oversized items).
  • We ship via UPS and USPS within the continental US.  For orders outside the continental US please contact us for applicable shipping rates.
  • Expedited shipping options are available.  We offer a 2nd Day Delivery Option for an additional $25.00 (except on bulk/oversized items).
  • Bulk shipping rates will apply on larger/oversized items and will be billed as a separate transaction.
  • Please allow 5-7 weeks for Earth Friendly Furniture items since they are custom-made to order.
  • Earth Friendly Furniture items are shipped via common carrier or UPS ground.
  • Orders may arrive by mulitple shipments.
  • Sorry, NO CODs.

SALES TAX

  • We are required by New Jersey law to apply 7% sales tax on items purchased and shipped in New Jersey.

REFUNDS AND EXCHANGES

  • Items must be returned within 21 days of receipt of purchase.
  • All items to be returned require a return authorization.  E-mail us at customerservice@livingorganicbaby.com to obtain the return authorization number.  You must have a return authorization number to receive a refund.  We will also provide a return shipping address.
  • Items must be unused/unworn and in the original packaging with tags still attatched to receive credit.
  • We will honor exchange for size requests as long as the item being returned is in the original packaging with tags still attatched and there is a valid return authorization number.  
  • Customer is responsible for the cost of shipping in the case of exchanging or returning product(s).  We suggest insuring your package and shipping via a traceable carrier in case of damage or lost items.   
  • You will receive e-mail notification once your return/exchange has been processed.
  • A 10% re-stocking fee will be deducted from the refunded amount. A 25% re-stocking fee will apply to any returned furniture/bulk items.
  • Shipping and Handling fees are non-refundable (i.e. expedited shipping).  Orders shipped with FREE SHIPPING will have standard shipping fees deducted from the refunded credit amount.